July 16, 2024
India – Largest KPO Hub

India deserves the foremost rationale for the establishment of Knowledge Professional Outsourcing (KPO) all over the world. It predicts various reasons for making it favorable to sustain in Indian business economy. Previous researches and surveys exhibit that, India upholds 3/4th of KPO industries or companies at global level.

Prominent reasons for such possibilities

1. Sociable Indian Government Policies

– Favorable tax and export policies that provide a reliable platform for economic incentives.
– Expansion of business and economic infrastructures in IT, energy, and transport sectors.
– New plans for enabling Second class tier cities (such as Gurgeon near New Delhi) into First class tier cities along with their progression.
– Establishment of more IT and Biotechnology parks.
– Incorporation of more educational policies in government budget.

2. Indian youths possess more proficiency in English language than Russians and Chinese

– Indians are influential enough regarding professional English speaking skills.
– English is the predominant communicative language for knowledge outsourcing.
– India is accredited with-
a. Second largest nation in English speaking citizens.
b. Largest English speaking IT talent hub in the world, according to NASSCOM report.

3. Splendid Education System

– Preeminent institutions are available for
a. Engineering & technological (IT and Biotechnology) studies (IITs and NITs), Management and Business studies (astounding B-schools & IIMs).
b. Govt. Controlled National institutes and some famed private institutions for law, research and developmental studies such as pharmacy, health management, life-sciences, commerce etc.
– Graduates of Engineering and Sciences who are expertise on Mathematics and Applied Sciences are large in number in India.

4. More IT Graduates and Moderate labor costs

– India generates copious well qualified IT and science graduates every year.
– Labor costs are moderate when compared with China, Russia and Philippines.

5. KPO investment in India is more lucrative for US and European countries

– Indian KPOs provide elevated quality work at affordable prices.
– Frequent availability of talented and cost-effective human resources.

6. More trustworthy agencies and data piracy in India

– NASSCOM, Govt. Aided agencies and some private firms have taken major steps to make more secure information system with related to Intellectual Property Rights and Data piracy.
– Most of the companies have been accredited with ISO 9000 standards for their Quality and Secrecy management.

7. Emerging entrepreneurs and sustainable development of innovative strategies regarding business in India.

8. India is an optimum hub for “Reverse brain drain”.

9. Good relationship among Indian firms such as BPO, KPO, HRO, MBPO and RPO.

10. Most of the MNCs have positive attitude towards the Indian business economy.